Returns & Refund Policy
At Crooked Dagger LLC, we want you to be completely satisfied with your purchase. We are confident that you will be happy with the quality of our products. If, however you are not satisfied with your purchase you can return the product to us for a full refund. Please contact us within 30 days of placing your order to obtain a return authorization number. We will not accept any returns without a return authorization number (RAN).
Once a return has been issued, if the product is defective, we will refund your payment and send you a return shipping label. Otherwise, you will receive your payment less any shipping charges. If you received free shipping on your purchase, we will deduct the shipping fees we incurred to ship the products to you. We must receive the returning goods within 14 days issuance of the RAN. The return should be packed in its original form or equivalent. We reserve the right to reject any returns and exchanges that do meet these conditions.
Once a RAN has been issued, please ship your item(s) to:
Crooked Dagger LLC
3405 Redstone Road
Johnson City, TN 37604
Please include a copy of your sales receipt for faster service. When we receive your return, we will credit your account promptly and send you a copy of the refund memo.
Once a return has been issued, if the product is defective, we will refund your payment and send you a return shipping label. Otherwise, you will receive your payment less any shipping charges. If you received free shipping on your purchase, we will deduct the shipping fees we incurred to ship the products to you. We must receive the returning goods within 14 days issuance of the RAN. The return should be packed in its original form or equivalent. We reserve the right to reject any returns and exchanges that do meet these conditions.
Once a RAN has been issued, please ship your item(s) to:
Crooked Dagger LLC
3405 Redstone Road
Johnson City, TN 37604
Please include a copy of your sales receipt for faster service. When we receive your return, we will credit your account promptly and send you a copy of the refund memo.